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You are here: Data Link Pacific > Gear Zone > Voice Over Internet Protocol
Voice Over Internet Protocol (VOIP)
100% Completion Rate Guaranteed

The Tenor Gateway is the first VoIP MultiPath gateway that intelligently switches calls over both IP networks and the PSTN in order to ensure high voice quality.

The new voice-over-IP gateway comes with a written 100 percent guarantee that an enterprise's IP calls will go through to completion.

The Tenor Multipath Gateway continually monitors IP network quality and if it detects congestion, automatically switches a call from IP to the Public Switched Telephone Network, thus ensuring the call will be completed.

Intelligent, real-time switching of calls between IP to public telephone network assures PSTN quality voice AND reliability. Tenor is a complete VoIP solution, including integrated gatekeeper, border element and Packetsaver multiplexing feature.

Tenor eliminates a major industry hurdle:
"An IP enabled call center allows for globally connected agents, operators, users & customers on the package based network. This technique is more efficient but is for the time being not as failsafe as standard PSTN telephone lines."

The Tenor Advantages:
Intelligent, real-time switching of calls between IP to public telephone network assures PSTN quality voice AND reliability. TASQ Technology provides PSTN quality voice at all times. The Tenor MultiPath Gateway's unique Transparent Auto-Switch Quality (TASQ) Technology will dynamically and transparently route calls from the IP network to the traditional circuit switch network mid-call! When the IP conditions can support a high quality call, the call is switched back to the IP network. TASQ Technology monitors jitter, packet loss and latency to assure that all calls provide and maintain a high quality voice connection. Callers never hear the switching of their call and detect no changes in their phone experience. TASQ Technology maximizes utilization of existing bandwidth within the IP infrastructure.

The Tenor is a standalone gateway with an embedded architecture engineered for PSTN Reliability. If the Gateway suffers any type of failure - even loss of power, its 'Pass-Through' feature automatically connects calls from the PBX to the PSTN. This assures that phone service will never be lost. The MultiPath Call Connection (MC2) Guarantee is a unique commitment that calls will be connected 100% of the time. This guarantee makes Quintum the first and only manufacturer in the VoIP industry to guarantee the functionality of their VoIP solution!

MultiPath Architecture
MultiPath architecture ensures drop-in technology for easy integration into existing data networks. A Tenor MultiPath Gateway VoIP solution is easily integrated into an existing voice and data network infrastructure. The Tenor Gateway can be configured and managed from any convenient web-browser. The Tenor CAM (Configuration, Alarms and Maintenance) Wizard quickly guides network managers through the process to configure signaling, trunk groups and other system functions.

Tenor is a complete VoIP solution, including integrated gatekeeper, border element and Packetsaver multiplexing feature. The Tenor MultiPath Gateway offers an integrated gatekeeper and border element. Conforming to the H.323 protocol, the gatekeeper provides crucial interoperability for today's networks. Its services include admission control, call management and control, address translation and bandwidth control. The Tenor MultiPath Gateway also offers a redundant border element that conforms to H.323 Annex G, providing an extremely scalable solution. The Tenor MultiPath Gateway also includes PacketSaver, our RTP multiplexing feature. This feature combines voice packets from several calls into one packet requiring a single header. This serves to minimize bandwidth consumption between locations and reduces the level of packet congestion in a network.

To learn more about the TenorGateway and their usage, please visit the vendors website http://www.tenorgateway.com.

Data Link Pacific Inc. is servicing customers in the Pacific Rim.
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